Policies

 

REFUNDS / EXCHANGES

We are happy to work with you on exchanges and returns if contacted within 5 business days of receiving your goods. Buyer is responsible for return shipping costs. All goods must be unworn upon return and with all original packaging. Once goods are returned to us they will be inspected for wear then a refund or exchange will be made less the cost of shipping.

Items that are custom made upon request, baptism, 1st communion, and birthday products cannot be returned. 

Please contact us at juliagracehandmadedesigns@gmail.com to request an exchange or refund.

CUSTOMS AND IMPORT TAX
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. All items are made in and ship from the USA.
 

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